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Quick Start

What's in the box?​

Alway included​

  • SmartgridOne Controller
  • AC wall adapter

Optionally included accessories​

  • P1 to USB Cable (1,8m)
  • DIN rail mounting kit
  • RS485 to USB adapter
note

Not every controller comes with a P1 to USB Cable and DIN rail mounting kit, check your order if you need this!

Preparation​

  • Check if all your devices are integrated.
  • To configure the SmartgridOne Controller you need an Installer account for Insights.
  • Make sure there is a working and supported grid meter.
note

For accurate grid measurements, it is recommended to connect directly to the P1 port of the digital meter. It is (generally) not possible to use an energy meter that is already connected to another device (e.g., a hybrid inverter).

warning

For installations in Belgium:
The P1 user port of the digital meter is disabled by default. Activation is done through "Mijn Fluvius". After activation online it may take several hours before the digital meter's P1 port provides measurements.

Step-by-step installation​

  1. Installation
    • Securely place or install the SmartgridOne Controller in its designated location.
    • Attach any additional equipment to the appropriate interfaces on the SmartgridOne Controller.
    • Insert a network cable into the network port (RJ45) of the SmartgridOne Controller.
    • Connect the SmartgridOne Controller to a power source.
  2. Configuration
    • Log in to the online portal (Insights)
    • Go to "Add controller"
      • Fill in the Serial Number and Verification Code of the controller
      • Claim the controller
    • Go to "Settings"
      • Under "Current Site" select the new controller
    • Go to "Controller Configuration"
    • Follow the quick start guide in the controller interface
  3. Add the end user
    • Log in to your Insights
    • Go to "User Management"
      • Search for the serial number of the installed controller
      • Add the end-user's email address

FAQ (Frequently asked questions)​

When I go to "Controller Configuration", it says that the controller is offline.

Steps to undertake:

  • Check the internet connection of the SmartgridOne Controller. Check with your computer if you have internet on the ethernet cable attached to the SmartgridOne Controller.
  • Try scanning on the local network for the controller with an IP scanner.
  • Check with the building owner (residential) or network administrator (commercial) if this is a network with fixed IP addresses. The controller is by default configured to use DHCP. If you need to change it to a fixed IP address, first connect it to a DHCP network, and change the IP address from there to the necessary fixed IP address.
  • Check if communication over the right outbound network ports is allowed. (TODO: INSERT LINK TO DOCUMENTATION)